Last updated: 02 August 2026
Magizh Gold ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
- Account information: name, mobile number, email address, and password, collected when you register.
- KYC information: identity documents such as PAN or Aadhaar, where required for purchases or savings plan enrolment.
- Order & transaction information: delivery address, order history, and payment status (we do not store your full card or bank details — these are processed securely by our payment partners).
- Usage information: pages visited, products viewed, and wishlist activity, used to improve your shopping experience.
- Device & technical information: IP address, browser type, and similar data collected automatically when you use our Platform.
2. How We Use Your Information
We use the information we collect to create and manage your account, process and deliver your orders, manage your gold/silver savings plan, verify your identity through OTP and KYC, communicate order and account updates, and improve our products and services.
3. OTP & SMS Communication
We use your registered mobile number to send One-Time Passwords (OTPs) for account verification, login and password reset, as well as order and savings plan related notifications. By registering on the Platform, you consent to receiving such SMS communications.
4. KYC & Sensitive Information
KYC documents are collected only where required by applicable regulations or to process specific transactions, and are stored securely with restricted access. We do not use your KYC information for any purpose other than verification and regulatory compliance.
5. Payment Information
All payments on the Platform are processed through secure, PCI-compliant payment gateway partners. Magizh Gold does not store your complete card, UPI or bank account details on its own servers.
6. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how you use our Platform so we can improve it. You can control or disable cookies through your browser settings, though some features of the Platform may not function properly without them.
7. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties solely to operate our services, including payment gateway providers, SMS/OTP service providers, logistics/delivery partners, and when required by law or regulatory authorities.
8. Data Security
We implement reasonable technical and organisational measures, including encryption, access controls and secure storage, to protect your personal information against unauthorised access, loss or misuse.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
You may access, update or request correction of your personal information at any time from your account settings. You may also request deletion of your account and associated data, subject to any legal or regulatory record-keeping requirements, by contacting our support team.
11. Children's Privacy
Our Platform is not intended for use by individuals under 18 years of age, and we do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last updated" date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at info@tamilsofttech.com or call +91 80566 86440.